TERMS OF USE

Effective Date: January 25, 2026

These Terms of Use (“Terms”) govern your access to and use of the website, services, platforms, applications, and telehealth services (collectively, the “Services”) operated by Lavena Well, also known as Lavena Wellness, a DBA of REJUVIMEN LLC (“Company,” “we,” “us,” or “our”).

BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.
IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

1. ELIGIBILITY

You must be at least 18 years old to use the Services.
By using the Services, you represent and warrant that:

• You are legally able to enter into this agreement

• You are located in a jurisdiction where the Services are lawful

• All information you provide is accurate and truthful

2. NO EMERGENCY SERVICES

THE SERVICES ARE NOT FOR MEDICAL EMERGENCIES.

If you are experiencing an emergency, call 911 immediately.
For suicidal ideation, call the 988 Suicide & Crisis Lifeline.

3. TELEHEALTH SERVICES

Telehealth services are governed by our Telehealth Informed Consent, which is incorporated into these Terms by reference.

By using telehealth services, you acknowledge that:

• Telehealth has inherent limitations

• Providers cannot perform physical exams

• In-person care may be required

• Medical outcomes are not guaranteed

4. MEDICAL DISCLAIMER

• The Company does not practice medicine

• Medical services are provided solely by licensed Providers

• The Company does not control clinical judgment

• Information on the website is not medical advice

5. USER RESPONSIBILITIES

You agree to:

• Provide accurate medical and personal information

• Update information promptly

• Follow Provider instructions

• Seek emergency or in-person care when advised

Failure to comply may result in suspension or termination.

6. PRESCRIPTIONS & REGULATORY LIMITATIONS

Prescriptions are issued only when legally appropriate.
Certain medications may not be available due to:

• State or federal law

• Clinical judgment

• Incomplete medical information

No prescription is guaranteed.

7. PAYMENT & BILLING

You agree to pay all applicable fees disclosed at the time of purchase.

All fees are:

• Non-refundable unless required by law

• Subject to change

• Charged electronically

8. INTELLECTUAL PROPERTY

All content, trademarks, designs, logos, text, and software are owned by or licensed to REJUVIMEN LLC.

You may not copy, distribute, modify, or exploit any content without written permission.

9. PROHIBITED USES

You may not:

• Use the Services unlawfully

• Provide false information

• Interfere with system security

• Attempt to access unauthorized data

• Harass Providers or staff

10. TERMINATION

We may suspend or terminate your access at any time, without notice, for:

• Violation of these Terms

• Safety concerns

• Legal or regulatory requirements

11. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY

• FITNESS FOR A PARTICULAR PURPOSE

• NON-INFRINGEMENT

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

• TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE PRIOR 12 MONTHS

13. ARBITRATION & CLASS ACTION WAIVER

ALL DISPUTES SHALL BE RESOLVED BY BINDING ARBITRATION.

• NO JURY TRIAL

• NO CLASS ACTIONS

• Arbitration venue: Hillsborough County, Florida

• Governed by Florida law

14. GOVERNING LAW

These Terms are governed by the laws of the State of Florida.

15. CONTACT INFORMATION

Lavena Well / Lavena Wellness
DBA of REJUVIMEN LLC
📍 5340 E 131st Ave, Suite 106
Temple Terrace, FL 33617