PRIVACY POLICY


Effective Date: January 25, 2026

This Privacy Policy explains how Lavena Well / Lavena Wellness, a DBA of REJUVIMEN LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information.

1. INFORMATION WE COLLECT

We may collect:

a. Personal Information

  • Name, address, email, phone number

  • Date of birth

  • Account credentials

b. Health Information

  • Medical history

  • Symptoms and conditions

  • Treatment information

  • Prescriptions and lab data

c. Technical Information

  • IP address

  • Device and browser data

  • Usage logs

2. HIPAA NOTICE & PROTECTED HEALTH INFORMATION (PHI)

Certain information you provide may be Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

When PHI is involved:

  • It is handled in accordance with HIPAA

  • Disclosures are limited to treatment, payment, healthcare operations, or as required by law

  • Additional details are provided in the applicable Notice of Privacy Practices, available upon request

⚠️ Not all data collected through the website is PHI.

3. HOW WE USE INFORMATION

We use information to:

  • Provide and manage Services

  • Facilitate telehealth care

  • Communicate with you

  • Process payments

  • Improve functionality

  • Comply with legal obligations

4. INFORMATION SHARING

We may share information with:

  • Licensed healthcare Providers

  • Billing and payment processors

  • Technology vendors

  • Laboratories and pharmacies

  • Regulators or law enforcement when required

We do not sell your PHI.

5. DATA SECURITY

We implement administrative, technical, and physical safeguards.

However, no system is 100% secure, and you acknowledge inherent risks of electronic communication.

6. ELECTRONIC COMMUNICATIONS

By using the Services, you consent to receive communications via:

  • Email

  • SMS

  • Secure messaging

These communications may contain health information.

7. DATA RETENTION

We retain information as required by law or for legitimate business purposes.

8. YOUR RIGHTS

Depending on applicable law, you may have the right to:

  • Access your information

  • Request corrections

  • Request restrictions

  • Request deletion (subject to legal limits)

HIPAA-related requests must follow formal verification procedures.

9. THIRD-PARTY SERVICES

We are not responsible for the privacy practices of third-party websites or platforms.

10. CHILDREN’S PRIVACY

The Services are not intended for children under 18.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.
Continued use constitutes acceptance.

12. CONTACT INFORMATION

Lavena Well / Lavena Wellness
DBA of REJUVIMEN LLC
📍 5340 E 131st Ave, Suite 106
Temple Terrace, FL 33617



PRIVACY POLICY


Effective Date: January 25, 2026

This Privacy Policy explains how Lavena Well / Lavena Wellness, a DBA of REJUVIMEN LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information.

1. INFORMATION WE COLLECT

We may collect:

a. Personal Information

  • Name, address, email, phone number

  • Date of birth

  • Account credentials

b. Health Information

  • Medical history

  • Symptoms and conditions

  • Treatment information

  • Prescriptions and lab data

c. Technical Information

  • IP address

  • Device and browser data

  • Usage logs

2. HIPAA NOTICE & PROTECTED HEALTH INFORMATION (PHI)

Certain information you provide may be Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

When PHI is involved:

  • It is handled in accordance with HIPAA

  • Disclosures are limited to treatment, payment, healthcare operations, or as required by law

  • Additional details are provided in the applicable Notice of Privacy Practices, available upon request

⚠️ Not all data collected through the website is PHI.

3. HOW WE USE INFORMATION

We use information to:

  • Provide and manage Services

  • Facilitate telehealth care

  • Communicate with you

  • Process payments

  • Improve functionality

  • Comply with legal obligations

4. INFORMATION SHARING

We may share information with:

  • Licensed healthcare Providers

  • Billing and payment processors

  • Technology vendors

  • Laboratories and pharmacies

  • Regulators or law enforcement when required

We do not sell your PHI.

5. DATA SECURITY

We implement administrative, technical, and physical safeguards.

However, no system is 100% secure, and you acknowledge inherent risks of electronic communication.

6. ELECTRONIC COMMUNICATIONS

By using the Services, you consent to receive communications via:

  • Email

  • SMS

  • Secure messaging

These communications may contain health information.

7. DATA RETENTION

We retain information as required by law or for legitimate business purposes.

8. YOUR RIGHTS

Depending on applicable law, you may have the right to:

  • Access your information

  • Request corrections

  • Request restrictions

  • Request deletion (subject to legal limits)

HIPAA-related requests must follow formal verification procedures.

9. THIRD-PARTY SERVICES

We are not responsible for the privacy practices of third-party websites or platforms.

10. CHILDREN’S PRIVACY

The Services are not intended for children under 18.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.
Continued use constitutes acceptance.

12. CONTACT INFORMATION

Lavena Well / Lavena Wellness
DBA of REJUVIMEN LLC
📍 5340 E 131st Ave, Suite 106
Temple Terrace, FL 33617